Online Banking

Online Banking is the staple to all eServices. It has become a commodity that countless individuals and businesses cannot live without.


This VisionBank core feature is available to every account holder to access your account, anytime, anywhere. Luckily, with Online Banking, you do not have to worry about what you are wearing or what time the bank closes. This secure, convenient service allows you to check your balances, see your latest transactions, transfer money and pay bills all in the comfort of your own home.

Why Use Online Banking?

  • Fast and easy to use
  • Securely encrypted
  • No personal information is shared
  • View account balances and transactions
  • Search for specific transactions
  • View check images
  • Transfer funds (both one time and recurring)
  • Set up account Alerts (email or SMS text message) such as current balance alerts, event alerts, and item alerts
  • Enroll in Online Bill Payment
  • Enroll in E-statements
  • Download transactions from accounts and import them into Quicken®, QuickBooks®, and Microsoft® Excel®
  • Customized personal view of account information
  • Access Password Self Reset
  • Utilize Mobile Banking


To set up Online Banking please call VisionBank at 785-357-4669 or stop by one of our locations .

 

Alerts

Under the Options tab, you have the ability to set up alerts through email, SMS text message, and alert message upon logging into online banking.

Event Alerts - Set up alerts for a variety of events such as receiving an ACH deposit, when a bill payment has been paid, or when a reoccurring transfer has expired.

Balance Alerts - Set up alerts when your balance is above or below a set amount.

Item Alerts - Set up alerts for when a specific item clears.

Personal Alerts - Set up alerts for a specific date or personalized message alert.

Under the options tab you can view all the alerts available.


Download Transactions

The download transactions screen through Online Banking gives you the ability to download or view transaction for a specific account using a download range and format. Download transactions from accounts and import them into a number of software packages based on available formats. The compatible software formats include Quicken®, QuickBooks®, and Microsoft® Excel®.


To download a transaction, select Download from the drop-down menu next to a listed account, and select an available download range from the Select Download Range field list. Next, select the format to download from the Select Download Format field list, and select Download to initiate the download.

 

Password Self Reset

Tired of getting locked out of your Online Banking? You have the option to set up password self reset. Regardless of how many invalid login attempts, you have the ability to reset your password without calling VisionBank.


To allow this function, you will need to login to Online Banking and select the Options tab. There make sure you have entered a current email address, password reset question, and password reset answer.


When you select Reset Password from the Online Banking logon screen, an extra screen will appear and you must enter your Online Banking ID, Email Address, and Email Subject. Once you submit you will receive an email shortly with instructions on how to reset your Password.

 

 

FAQ


I don’t see all my accounts listed online. How do I access all of my accounts?

There may be several reasons why this would happen.   First login to Online Banking and choose Options and then Display . The first line titled Accounts gives you the ability to display 5, 10, 20, 50, 100 or All of your accounts. Once you have selected the appropriate number of accounts choose Submit .  


If you still do not see all of your personal accounts online contact us at 785-357-4669 or stop by one of our locations and we will be able to assist you.

 

 

How can I request a stop payment?

You may request a stop payment by phone or in person. Please call VisionBank at 785-357-4669 or stop by one of our locations .


 

How do I order a copy of a check?

You may request a copy of a check by phone or in person. Please call VisionBank at 785-357-4669 or stop by one of our locations .


 

How do I reorder checks?

You can reorder checks by phone or in person. Please call VisionBank at 785-357-4669 or stop by one of our locations .


You can also reorder checks direct from Deluxe.


If you have any changes on your checks, please call VisionBank.


 

How do I order a copy of a statement?

You can access statements through Online Banking for a limited amount of time.


Login to Online Banking.

If you are setup for E-Statements choose the E-Statements tab and you can access the last 18 months. 

If you do not have E-Statements set up, you can view the last three months statements under the Online Banking tab and then Statements .


You can also order a copy of a statement by phone or in person. Please call VisionBank at 785-357-4669 or stop by one of our locations .


 

How can I request a new Debit or ATM card?

If your debit card has been lost or stolen during regular business hours you may call us at 785-357-4669 or 785-271-4444.

After hours contact information for lost or stolen Visa® Check Cards:

Call 800-791-2525, 24 hours a day, 7 days a week.


For a replacement Debit or ATM card, you can request one by phone or in person. Please call VisionBank at 785-357-4669 or stop by one of our locations.


 

How can I send sensitive information to VisionBank?

Please do not send sensitive information through email. VisionBank provides an Encrypted Email service.


 

Can I change my address online?

To change your address, you have some options. You can send us your new address through our Encrypted Email service, or stop by one of our locations


 

Why am I required to change my password?

VisionBank’s top priority is keeping your information safe and secure. By requiring a password change we reduce the chances of your information being compromised.